On the left menu, select Privacy & online safety .

Tap your profile icon in the bottom-right corner (or top-left on some versions).

Press the Xbox button on your controller to open the guide.

Next to the gamertag you want to unblock, click the 3 dots (...) and select Unblock . Method 4: Unblock via Xbox.com (Web Browser) This is useful if you don’t have access to your console or the app.

Scroll down and click View blocked users .