Furthermore, the company is piloting for non-human entities. In the "Factory of the Future," collaborative robots (cobots) and autonomous guided vehicles (AGVs) will have their own machine identities managed by One Login. A cobot needing to download a new torque program will authenticate itself using a hardware-backed identity, request access via ABAC (based on its location and maintenance schedule), and receive a time-bound token—all without human intervention. This machine-to-machine (M2M) trust is essential for lights-out manufacturing.
The most profound effect of One Login has been on the "Airbus Extended Enterprise"—the 12,000+ global suppliers. Previously, a supplier in Tunisia making fuselage panels needed separate accounts for Airbus’s Quality portal, Delivery tracking, Payment portal, and Engineering change notice (ECN) system. Onboarding a new supplier took an average of 22 days due to manual credential provisioning.
The interface was designed not as a barrier but as a concierge. Using a natural language prompt ("What do you need to do today?"), One Login uses AI to predict the required applications and pre-fetches the necessary attribute claims. For example, a technician in Hamburg finalizing an A321XLR fuselage section says, "Record final torque check," and the system auto-authenticates them to the digital tool certification system, the work order system, and the non-destructive testing (NDT) image repository. This reduced the average login-to-work time from 4 minutes to 18 seconds. User satisfaction scores (measured via internal Net Promoter Score) for IT access rose from -23 (active hostility) in 2021 to +54 in 2025.
With One Login Airbus, the company deployed a model. Using a B2B trust broker, a supplier’s own corporate identity (e.g., via their Microsoft Entra ID) can be temporarily mapped to an Airbus attribute set. A supplier quality inspector can now log into their own company laptop and, with a single click, access Airbus’s non-conformance report (NCR) system. The result: the supplier onboarding cycle dropped from 22 days to 6 hours. More critically, during the post-COVID supply chain crunch of 2022–2023, Airbus used One Login to rapidly onboard temporary design engineers from partner firms in India and Morocco, granting them granular, revocable access to specific A330neo wiring diagrams within minutes of signing NDAs.